As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Road Supervisor plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators. The Road Supervisor will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

Key Responsibilities:

• Communicate Clearly: Relay job requirements and responsibilities to Bus Operators and Dispatchers with professionalism and clarity.
• Evaluate & Report: Complete daily evaluation reports and monitor operator performance and safety.
• Respond & Resolve: Assist operators with accident reports and safety violations; correct safety issues on-site and document violations.
• Be the Bridge: Act as a liaison between operators, clients, and organizations to resolve customer service concerns.
• Support Operations: Assist with dispatching, clerical tasks, and compliance with DOT and FTA regulations.
• Drive When Needed: Maintain a valid CDL and operate routes periodically to stay connected with frontline operations.
• Track Performance: Help manage operator tracking systems and performance evaluations.

Qualifications: 

• At least 21 years of age
• Valid Class B CDL with Passenger endorsement license in good standing 
• Strong communication, leadership, and problem-solving skills 
• Experience in transit operations or supervisory roles preferred
• Knowledge of DOT and FTA compliance is a plus 

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!

Soldiers: if you are Army Reserve, Army National Guard or transitioning from Active Duty be sure to register today with the Army Pays Program at