The Para-Transit Bus Operator provides safe, reliable, and courteous transportation services to passengers with disabilities, seniors, and other eligible riders. This role requires a strong commitment to customer service, safety, and compliance with ADA and agency regulations while assisting passengers door-to-door or curb-to-curb as required.

Responsibilities:

• Operates para-transit vehicles safely and defensively in compliance with traffic laws, company policies, and ADA regulations.
• Acts as front-line point of contact to ensure delivery of quality customer service.
• Assist passengers with boarding and exiting vehicles, including the operation of wheelchair lifts, ramps and securement systems.
• Passengers safely and courteously according to specified routes. To ensure optimization of all routes, the Bus Operator may only make designated stops in the order prescribed, unless otherwise communicated by the Dispatch Office.
• Complies with all federal, state, and local laws about the operation of buses, traffic, and safety.
• Ensures the highest quality of bus service is delivered to our customers.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Complies with all company safety rules and operates assigned vehicles to meet customer standards.
• Maintain accurate trip logs, manifests, and required documentation.
• Must be able to operate all equipment safely, efficiently, and adequately, including farebox, lift, radio, emergency equipment, hatches, and rear engine compartment door.
• Performs pre-trip inspection and completes DVIR in accordance with FMCSR to ensure bus and equipment are in safe, proper working condition.
• Coordinates detour, accident, and incident information to radio dispatch, and responds to instructions given.
• Makes effective independent decisions and manages conflicts based on safety, experience, training, and policies.
• Follows procedures for the collection, processing, and documentation of fares and counting passengers as required.
• Reports and properly follow up on all accidents or unusual incidents in, on, or near RATP Dev vehicles
• Other duties as required

Qualifications:

• High school diploma or equivalent required
• Must be at least 21 years of age or older.
• Must pass a pre-employment drug screening and DOT Physical
• Valid driver's license with a clean driving record

Skills & Abilities:

• Previous experience in transportation or customer service is preferred
• Strong communication and interpersonal skills
• Knowledge of local traffic laws and regulations
• Ability to work flexible hours

Physical Requirements:

• Ability to lift and assist passengers with mobility devices
• Ability to sit for extended periods of time while operating a vehicle. 

Pay Rate: $17.50/hourly during training and $18/hourly after training.

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!