As the first-line supervisor for bus operators, customers, driver field evaluation, and accident first responders, the Operations Supervisor/Dispatcher plays a crucial role. This position is safety-sensitive and requires respectful and professional communication with other Dispatchers, Bus Operators, and Supervisors. The Operations Supervisor/Dispatcher will be responsible for performing the duties of a Dispatcher and Road Supervisor and overseeing scheduling and administrative tasks.

Requirements of the Operations Supervisor 

• Communicate job requirements and responsibilities to bus operators and dispatchers.
•  Responsible for day-to-day evaluation reports
• Assist bus operators in preparing accident reports and safety violations documents.
• Correct safety problems on the route/scene while documenting violations
• Liaison between bus operators, clients, and organizations in customer service issues
•  Evaluate and monitor bus operator safety and performance
• Assist safety personnel with Department of Transportation (DOT) and Federal Transit Administration (FTA) compliance and recordkeeping.
• Assist in dispatching and miscellaneous clerical tasks as needed
• Obtain a Commercial Driver’s License (CDL) required to operate vehicles at the location, maintain that license, and drive routes periodically
• May assist with bus operator tracking system for bus operator performance and evaluations
• At least 21 years old  
• A valid driver’s license in good standing 

• Vacation  
• Sick time  
• Life & Accident Insurance 
• Medical, Dental, and Vision Insurance  
• Wellness Program 
• Retirement savings plan (401 K)

Hourly rate of pay: $22.25

Search: Greensboro, NC

We are an Equal Opportunity Employer and Welcome Diversity to our Teams