Work involves the provision of or arrangement for transit training in accordance with NCDOT and FTA requirements or regulations.  Specific training responsibilities include, but are not limited to: 

• Develop Operator Training programs and tracking system for driver performance and evaluations 

• Develops and maintains Trainee and re-training schedules 

• Coordinates and trains all new operators, or provides remedial training when necessary 

• Vehicle training including inspections, communications equipment, securement of child restraint devices, defensive driving 

• The safe operation of a transit vehicle 

• Securing wheelchairs and other assistive devices 

• Completion of manifest and other required documentation 

• Adult and infant CPR 

• Emergency treatment plan 

• Passenger relations 

• Safety 

• Anti-drug and alcohol misuse and random evaluation of driver performance and quality monitoring 

• Reinforces operator performance expectations, coaches to improve skills, offers positive reinforcement for meeting or exceeding expectations 

• Works closely with all staff members in order to improve overall transit system performance 

• Performs other related duties as assigned. 

Work involves conducting on-road planned and random evaluation of driver performance and quality monitoring.  Follow-up evaluations and ongoing documentation related to training activities.  Investigating all accidents as they occur and retraining related to accidents.  Employee must use considerable independent judgment and initiative and must be properly acquainted with service requirements and responsibilities.  Employee must be able to work diligently toward deadlines independently and with the team.