Greensboro NC
Mission
The Operations Manager-Paratransit is responsible for overseeing and managing the day-to-day operations of the public transit service. The Operations Manager provides direction and guidance to supervisors and front-line staff establishing and emphasizing a culture of safety and customer service. An important role of the Operations Manager is the responsibility of establishing and maintaining effective working relationships with other transit departments, city departments, subordinates, and the public to promote and maintain an effective and efficient public transit service.
Profile
Bachelor’s
degree or equivalent experience, preferably in the transit
industry. Experience
utilizing data to identify trends in the business that support
strategic and tactical adjustments to ongoing operations. Ability
to exert up to 100 pounds of force occasionally. Physical activity
includes, but is not limited to: driving company vehicles; operating
radio, computerized farebox, head signs and computer keyboard; handling,
holding, lifting passenger packages; hearing passengers' requests;
locking, opening, climbing, balancing, bending, squatting, twisting,
rotating, kneeling, vision (both near and far), speaking/signaling,
reaching, pulling/pushing: right sided acceleration/air brake food
pedals; sliding left sided window at driver's seat, mirrors to adjust
inside/outside of vehicle; destination sign; sun visor;
levers/buttons/switches needed to operate bus/make adjustments to parts
of bus during pre-trip inspection; lap seat belt; bus seats up/down to
access wheelchair areas on wheelchair accessible buses; emergency hatch
to open and close in case of an emergency (rare) or if air conditioning
failure; spring releases underneath seats, occasional pushing of
wheelchair of at least 100 pounds, reaching below waist, waist to
shoulder, above shoulder, repetitive motion of wrists, hands, arms,
and/or fingers, unlocking while operating various switches and door
handles; operating lift; removing items left on the bus by passengers;
seeing that passengers are seated before moving bus into traffic;
sitting on seat while driving; standing, walking to operate wheelchair
lift; talking to answer passenger questions and to announce destination
stops; turning pages of route manual; and writing to document
accidents, incidents, vehicle defects, etc. Sedentary work. Ability to
see, talk; finger dexterity for data entry. Ability to look at a
computer screen for long periods. Weight Lifting Restrictions: Must be
able to lift up to Twenty-five (25 lbs.) (Dumping fare boxes)