RATP Dev USA - Quality Transit for Quality of Life
Labor
Perfil
RATP Dev USA, in partnership with Sun Link, is seeking an Assistant General Manager (AGM) to lead all facets of Streetcar Operations & Maintenance in Tucson, Arizona. The AGM oversees daily service delivery, safety performance, regulatory compliance, and employee leadership to ensure safe, efficient, and reliable service across the 3.9-mile streetcar system, connecting Downtown Tucson, the University of Arizona, and the Mercado District.
Key System Facts-
Team Size: 47 operations and maintenance staff
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Fleet: 8 modern streetcar vehicles
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Annual Service Miles: 191,000+
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Annual Ridership: 1.67 million passenger trips
Core Responsibilities
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Provide direct supervision and operational oversight of all streetcar service and maintenance activities.
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Manage daily operations, including dispatching, scheduling, safety compliance, and staff development.
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Ensure maintenance readiness of streetcar vehicles and supporting infrastructure.
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Partner with The City of Tucson and corporate stakeholders to maintain FTA and State regulatory compliance.
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Foster and lead a safety-first culture consistent with RATP Dev corporate standards and contract requirements.
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Contribute to budgeting, reporting, and system performance tracking.
Qualifications
- Bachelor’s degree in Business, Public Administration, Engineering, or related field (or equivalent experience on a 2:1 basis).
- Minimum of 6 years of progressively responsible rail operations and maintenance experience, including
- At least 5 years in a supervisory/management role
- At least 2 years in a unionized environment
- Strong expertise in light rail or streetcar operations, safety management, and regulatory compliance.
- Proven leadership, problem-solving, and communication skills.
- License & Compliance Requirements valid Arizona Driver’s License.
- Safety-sensitive position requiring pre-employment drug and alcohol testing.